AI Process Automation and Cognitive Tasks

By Laura Scavo-Shin

June 28, 2022   ·   4 min read

Cognitive automation includes various ways of combining artificial intelligence (AI) and process automation capabilities to improve business outcomes. It represents an array of approaches that improve how automation can capture data, automate decision-making, and scale automation.

As a result, businesses can streamline their workflows beyond the scope of current automation technologies, and accomplish operational efficiency, and more. 

An introduction to cognitive automation.

Automation is becoming increasingly more prevalent across organizations. Saving time, and money while improving the workforce’s morale are pertinent to successful teams and companies. The basic premise of cognitive automation is users can automate processes and gain intelligence and analytics, alleviating many of the pain points associated with day-to-day operations. 

Characteristics of cognitive automation:

  • Mimics human behavior for more complex strategies and processes requiring judgment, analysis, and action suggestions. 
  • Uses advanced tech, such as natural language processing, AI, and machine learning. 
  • Knowledge-based, using humanlike actions and conversations to understand human behaviors. 
  • Works on both complex structured and unstructured data. 

Why use cognitive automation? 

As mentioned, the day-to-day tasks of businesses, students, and professionals include mundane tasks that, if automated, can create cost savings, time savings, or improved morale. For example, it has been found that companies who automate can function better overall, leading to desirable outcomes. 

According to a McKinsey study, businesses and teams that adopted cognitive automation tools were able to:

  • Automate approximately 50 – 70 percent of tasks.
  • Cut down data processing time by 50 to 60 percent.
  • Decrease annual labor expenditure by 20-30%
  • Achieve triple-digit ROI

According to a survey conducted by Statista, 83% of companies share that having access to task automation and AI is a top priority in their business plans.

Need I say more? Who doesn’t want to reap these rewards?

What tasks can I complete with cognitive automation?

Countless! Let’s discuss a few.

  • Organizing a vast amount of dataThis can be a  great asset for college students conducting research studies with several respondents, surveys, and several data points to categorize. 
  • Tracking financial and payment information- Accounts payable teams at a corporation or an individual at a small business can automate the invoicing process to receive invoice information from an email or PDF file, and enter it into the company or individuals accounting system.
  • Onboarding employees-Cognitive automation tools such as employee onboarding bots can help by taking care of many required tasks in a fast, efficient, predictable, and error-free manner.

Mantium can help.

Mantium can perform a wide range of cognitive tasks like classification, translation, question and answering, text generation, search, and summarization. Through integrations, these tasks can then be applied to jobs like customer service, writing and note taking for students, administrative work, and so much more. The platform welcomes an easy user interface for  all levels of experience, from AI dabblers, AI enthusiasts, to expert data scientists and developers, anyone can benefit. 

Sign up and experience all that Mantium can offer, including:

  • AI templates – Pre-populated templates give you the ease of use you desire and a path to AI in less time than it takes to drink a cup of coffee. 
  • Quick and efficient testing – Launch prototypes quickly and share the link to gain team buy-in and collaboration. 
  • Dedicated customer success team – As you might already know, we offer a world-class team of data scientists and NLP engineers to support your needs, from start to finish. 
  • All levels welcome-from dabbler to the AI enthusiast. Regardless of your AI skill set or level of expertise, we have the people and tools to support you in your AI journey. 

As you can see, natural language processing is a powerful tool that has the potential to change the way enterprises operate. If you’re interested in learning more about how the Mantium platform can help you, contact us today for a demo, or join the beta waitlist for our newest release, AI Builder.

Sign up to join the waitlist for the beta of AI Builder.

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ABOUT THE AUTHOR

Laura Scavo-Shin
Mantium
Laura Scavo-Shin is a Content Manager at Mantium, where she oversees developing and curating content for marketing campaigns and activities. Laura enjoys writing and educating customers and prospects on AI and bringing Mantium’s offerings to the masses. Laura holds a Master's of Science in Marketing and a Bachelor's of Arts in Communication. In her free time, she loves traveling with her husband to their favorite beaches in Mexico, the islands of Hawaii, and the Caribbean, riding her Peloton, and loving on her dog Stella Wolf.

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