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Security & privacy

Data protection

At the core of our business is your data, and safeguarding it is our top priority. We are dedicated to upholding data protection measures that ensure the security of your information. 

Data encryption

To align with industry-proven and accepted standards, Mantium employs encryption methods to secure your data. TLS 1.2 is utilized to encrypt network traffic between the Mantium platform and users’ browsers. Additionally, AES-256 bit encryption is employed to safeguard your database connection credentials and data that is stored at rest.

Secure, reliable infrastructure

Hosting for Mantium is conducted through our Cloud Provider’s  data centers. These data centers are continuously monitored by 24×7 security measures, including biometric scanning, video surveillance, and other protective measures.

Organizational security

At Mantium, our employees undergo regular security training that covers essential topics such as data privacy, information security, and password security. We also enforce vendor risk management practices to ensure that third-party vendors maintain the expected levels of security controls and are thoroughly scrutinized.

Access & controls

With our user management tools, Mantium enables appropriate access to the platform to the right individuals at the right time.

SOC 2 compliance

Our third-party auditor has provided Mantium with a SOC 2 Type 2 report, certifying that our security policies and controls continuously adhere to the highest industry standards. For qualified customers, this report is available upon request under a non-disclosure agreement (NDA).


Mantium works with various subprocessors to provide processing activities.


  • Amazon Web Services (Cloud infrastructure)
  • Cloudflare (Content delivery)
  • Microsoft Azure (Cloud infrastructure/data warehousing)
  • OpenAI (AI services)


  • Auth0 (Authentication services)
  • Google Analytics (User engagement)
  • LaunchDarkly (Feature management)
  • Mixpanel (User engagement)
  • Segment (User engagement)
  • Stripe (Payment delivery)

Security practices


  • Mantium has obtained both SOC 2 Type 1 and SOC 2 Type 2 reports, attesting to our adherence to the highest industry standards for security policies and controls. 
  • Our cloud-based infrastructure runs within a virtual private network that cannot be accessed through the public internet, except via our public-facing proxy servers.
  • To monitor and log activity, we have auditing  turned on at all times.
  • To maintain the highest level of security, we conduct a yearly independent security audit through established security firms.
  • In the event of a data breach, we are committed to notifying affected parties within 72 hours of learning about the incident.
  • All of our employees undergo regular security training to ensure they are knowledgeable about best practices and understand their role in keeping our platform secure.