Part Two:  How can KMS improve to create a winning platform for engineering use cases? 

January 19, 2023   ·   4 min read

This is part two of a two-part blog series; view the first post here.

Lack of communication within engineering teams can lead to misunderstandings, missed opportunities, and unnecessary work conflict. As mentioned in the first series,  engineering departments at companies and enterprises rely on knowledge management systems (KMSs) to communicate information to disparate, global teams. However, these systems’ search capabilities can be a downfall. 

Engineering teams are often large and complex, with multiple processes that need to be accessed quickly. Tidy documentation processes can make engineers more effective and productive. When an organization can easily access, share, and update business knowledge, it can also become more cost effective.  Accessing the right knowledge at the right time via a robust KMS informs accurate decision-making and stimulates collaboration and innovation

KMS use cases for engineering

Documenting requirements within code. 

A 2020 publication by ResearchGate found that poor documentation was one of the biggest challenge for engineers at work. This isn’t surprising — engineers are stereotyped as being bad writers. Engineering teams regularly work on documentation of requirements such as API specifications, authorization stories, a traceability matrix, and more. 

Engineering roadmaps

Spotify conducted a company-wide productivity survey that revealed the third biggest problem for their engineer and product development organization was not being able to find the roadmaps and documentation needed for their work. Engineers need to share knowledge related to roadmaps with many employees and key stakeholders in an enterprise organization. 

How can Mantium help organizations gain more benefits from its KMS?

As we discussed above, in a few engineering use cases for KMS, the need for a KMS is clear. However, many enterprises have realized that a KMS isn’t enough. The search capabilities within most KMSs are not robust enough to return the best results. 

Inconsistent KMS search engines can leave engineers  and development teams searching through hundreds of irrelevant search results. Time is worth so much more than this. Getting stuck in patterns of inefficient search engines within KMS comes at the cost of productivity and focus. Costs emerge in different ways when employees spend too much time searching within KMS. 

With Mantium, you can simplify the search process within your KMS.  

Mantium capabilities enable engineers to search the system for code documentation easily. 
  • Engineers spend time on code documentation, yet aren’t able to see a benefit if no one internally can find the documentation. With Mantium Search, engineers can quickly find all this information and knowledge.  
  • High-output engineering teams make good code documentation a habit. They take detailed notes in meetings so that every decision has context. They attack problems methodically in writing. They solicit feedback asynchronously to get the best solutions, and having easy access to this information is at your fingertips with Mantium search. 
  • Software documentation details the intended design and configurations for the system development, ensuring accuracy. With Mantium, during the project is being developed, you can refer back to your product documentation to confirm you’re on the right track. 
Mantium gives engineers and developers a renewed sense of ease when accessing engineering roadmaps. 
  • The creation of engineering roadmaps are great, and guidance is excellent, but if engineering teams and developers can’t find this information, it makes their job difficult. With Mantium search capabilities powered by AI, users can seamlessly find roadmaps and guidelines, so they can focus on the tasks at hand, not spending hours searching for them. 
  • When someone within the roadmap creation process depart the organization, having this information within the KMS is crucial, but being able to find it is even more important. With Mantium search, engineers can find all the current roadmap information and historical information needed quickly. 

Mantium can help.

Mantium is changing how you approach search engines within KMS. With our AI platform, we want to bring organizations a search experience they don’t dread, one that actually finds the knowledge and answers users so desperately need. 

To learn how Mantium can help, visit our website. 

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